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Bluetooth Cases and BluCase Products Policies

SHIPPING AND RETURN POLICY

Payment
Payment must be received when placing an order. We accept ONLY credit cards for payment.

For custom order items subject to prepayment, a 50% deposit is required to confirm orders, with the balance due prior to shipping. Email custom order information at cs@BluCase.com

Shipping
All orders will be shipped by FedEx, UPS, or via USPS Priority/Insured mail with delivery confirmation.

Shipping fees are not refundable under any circumstance.

Other shipping methods are available upon request. However should you select uninsured shipping, we will not be held responsible for loss or damage of your purchase.

International Shipping information is available upon request.

We will ship International Orders when payment is received and verified through our Merchant account.

Returns
Returns will be accepted only if the return is sent within three days of the delivery confirmation date.

A full refund of the purchase price, excluding the shipping, will be made promptly upon receiving the merchandise in the same condition in which it was shipped.

There are no refunds on items damaged in shipping. In that case, you must file a claim with the carrier.

All credit card orders will be assessed a $3.00 processing fee for returns.

All returns packages must be fully insured. You must notify us of any returns so that we will be expecting your package. Returns that are sent without our prior knowledge will be refused.

We do not refund shipping costs or credit card fees. They will be deducted from the total amount of your refund.